Brookdale Wilton

Brookdale Wilton has received a variety of reviews from families and individuals who have had experiences with their services, ranging from memory care to assisted living. Many reviewers have praised the staff's incredible dedication, mentioning specific instances of care, love, and attention given to their loved ones. The facility is noted for its cleanliness, lovely grounds, and the range of activities available, including weekly live entertainment and family events. The professionalism and attentiveness of the nursing staff have been highlighted, alongside the overall quality of care provided.

However, there are also critical reviews that point out significant issues with management, communication, and the quality of care. One review detailed a frustrating experience with the facility's management, including problems with billing, medication management, and overall cleanliness. The reviewer expressed dissatisfaction with the level of medical care coordination and the quality of food provided.

On the positive side, individuals like Sandra Steeves have been commended for their dedication and professionalism in assisting families during the transition to assisted living. The community aspect of Brookdale Wilton is frequently mentioned, with many reviewers feeling that the staff and other residents become like an extended family.

While some reviews mention that the facility may not be suitable for those with severe needs due to the lack of overnight nurses and describe the food as average, others highlight the outstanding level of care and concern shown by the staff. The community is described as one of the best in Connecticut, offering a family feel, daily activities, and a friendly, professional staff.

In summary, Brookdale Wilton has been praised for its caring staff, clean and pleasant environment, and the range of activities offered. However, there are concerns regarding management practices, the quality of medical care coordination, and food quality. Prospective residents and their families may want to consider these factors alongside the positive aspects when making a decision.