Brookdale West County

Brookdale West County has received a mix of reviews from residents, their families, and employees. Many have praised the facility for its caring and attentive staff, enjoyable activities, and the overall positive atmosphere. Residents and their families have expressed satisfaction with the level of care, the cleanliness of the facility, and the quality of food in the dining room. The community's location, being convenient to nearby stores, and its beautiful outdoor areas have also been highlighted positively.

Employees have shared their love for working at Brookdale West County, citing a friendly and welcoming work environment, great teamwork, and the rewarding experience of interacting with residents. Some have described it as feeling like a second home and a family.

However, there have been critical reviews as well. Concerns have been raised about the memory care ward, with one family member describing it as understaffed and accusing the facility of not providing adequate care for residents with behavioral issues. Another review mentioned a negative experience with the dietary department, citing a hostile work environment. Additionally, there was a complaint about the facility's handling of a job offer, suggesting a lack of communication and professionalism in the recruitment process.

While many reviews are positive, highlighting the facility's caring staff, clean environment, and the sense of community, there are serious concerns that potential residents and employees should consider. The mixed feedback suggests that experiences at Brookdale West County can vary significantly.