Brookdale Weddington Park

Positive Reviews:

• Brookdale Weddington Park is praised for making residents feel at home and loved, with staff going out of their way to ensure safety and comfort.
• Long-term staff members contribute to a positive environment, indicating good management and care quality.
• Residents are cared for with dignity and respect, with activities staff encouraging participation and the facility being kept clean and orderly.
• Good care noted for a resident over 2 1/2 years, highlighting a clean facility, friendly staff, and always available nurse.
• Administrative and nursing staff at Brookdale Weddington Park receive commendations for their helpfulness and care, making it a highly recommended facility by both residents and their families.
• Some reviewers highlight the facility as a caring place and the best decision for their parents' care, noting the effort staff and administration put into making residents feel loved.

Negative Reviews:

• One staff member was reported as being rude and not attentive to residents' needs, highlighting a potential issue with staff engagement.
• A serious complaint about medication mismanagement and lack of proper communication and protocols, leading to a resident's health being compromised.

Mixed Reviews:

• While there are concerns about individual staff behavior and specific incidents of care mismanagement, the overall sentiment towards Brookdale Weddington Park and its staff is positive, with many families expressing satisfaction with the care their loved ones receive.