Brookdale Wayne

Brookdale Wayne has received a variety of reviews from residents and their families, highlighting the facility's attentive and caring staff, clean environment, and engaging activities. Many reviewers have praised the facility for its homelike atmosphere, excellent communication, and the way it has managed the COVID-19 pandemic, keeping residents safe and engaged despite restrictions.

Several reviews specifically commend the staff for their compassion and dedication, noting that the employees often go above and beyond to ensure residents feel at home. The facility's response to the COVID-19 pandemic has been particularly well-received, with families appreciating the measures taken to keep their loved ones safe and healthy.

However, there are a few negative remarks as well. One review expressed disappointment regarding the facility's handling of Medicaid eligibility, and another criticized the cleanliness of some rooms and the quality of housekeeping. Additionally, there was a complaint about the quality of the food and the condition of a resident's room.

Despite these few criticisms, the majority of reviews are positive, with many families expressing gratitude for the care their loved ones receive. The facility is praised for its welcoming environment, variety of activities, and especially the staff's kindness and professionalism. Several reviewers have recommended Brookdale Wayne to others, reflecting their satisfaction with the services provided.