Brookdale Waxahachie

Residents and their families have shared overwhelmingly positive experiences at Brookdale, highlighting the compassionate and personalized care provided by the staff. From long-term stays to brief periods before a loved one's passing, the consistent theme is one of love, respect, and high-quality service.

Many reviews commend the staff's dedication, noting that they go above and beyond in their roles, creating a family-like atmosphere. The activities director and resident assistants receive special mentions for their efforts in making residents feel special and well-cared for, particularly those with Alzheimer's and other advanced needs.

The facility itself is praised for its cleanliness, security, and the variety of activities and outings available to residents. The meals, described as delicious, cater to the tastes of food enthusiasts, contributing to a positive living experience.

However, there is a mention of recent concerns regarding a decline in the quality of care, specifically around personal hygiene and room cleanliness, indicating a potential area for improvement. Despite this, the overall sentiment remains highly favorable, with many expressing gratitude for the peace of mind Brookdale provides to families.

Brookdale Waxahachie, in particular, is noted for its friendly environment, both in terms of staff and residents, and its inviting outdoor areas. The community's efforts to integrate and care for new residents, even those with significant memory problems, are highlighted as exemplary.

While there is a single negative review regarding professionalism and training, the overwhelming majority of feedback is positive, emphasizing the staff's caring nature and the community's ability to make residents feel at home and valued.