Brookdale Trail Ridge

Many families have shared their experiences with Brookdale Trail Ridge, offering a mix of positive feedback and concerns. Several reviewers highlight the facility's clean environment, engaging activities, and the caring, accommodating staff. The "homey" feel and the respectful, warm nature of the staff are frequently mentioned, with specific commendations for how residents are treated and the responsive management team.

Activities at Brookdale Trail Ridge are described as fun, engaging, and varied, contributing to a positive living experience for residents. The facility's grounds are appreciated for their beauty and upkeep, providing a safe and pleasant environment for residents with conditions such as Dementia.

However, there are serious concerns raised by some reviewers regarding the care provided. Allegations of patient abuse and neglect have been mentioned, including issues with personal hygiene and safety. These negative experiences have led to hospitalizations and, in one case, the passing of a resident after a short stay at the facility.

Despite these concerns, many families express gratitude towards the staff for their dedication and the positive impact on their loved ones' lives. The facility's approach to Memory Care and the effort to create a welcoming, engaging environment for residents with Dementia are particularly praised. The proximity to families and the encouragement of residents to participate in activities and socialize are also highlighted as key benefits.

In summary, while Brookdale Trail Ridge has received many positive reviews for its staff, cleanliness, and resident engagement, there are significant concerns regarding the care quality that potential residents and their families should consider.