Brookdale Tequesta (Assisted Living)

Positive Reviews:

• Many reviewers appreciate the caring and professional staff, highlighting their efficiency and the warm, inviting atmosphere of the facility.
• Several family members have noted significant improvements in their loved ones' well-being since moving to the facility, mentioning personalized care and attention to detail.
• The executive director and the team receive special thanks for their dedication and for going above and beyond in providing care.
• Some reviewers specifically commend the facility for its cleanliness, the quality of care provided to residents with dementia, and the homely environment.

Negative Reviews:

• Some reviewers express dissatisfaction with the level of professionalism and cleanliness, describing negative experiences with staff and management.
• Concerns were raised about the difficulty in contacting the facility, with reports of full voicemails and being disconnected multiple times.
• One review mentions a lack of staff presence and attention, leading to inadequate care for their family member.

Mixed Feedback:

• While most reviews are positive, highlighting the caring nature of the staff and the quality of the facility, there are notable exceptions that raise concerns about specific aspects of care and management.
• The facility is praised for its ability to create a personal and warm environment for residents, though some reviews suggest there is room for improvement in communication and professionalism.