Brookdale Tempe

Brookdale Tempe has received numerous positive reviews from residents' family members, highlighting the extraordinary care, loving and kind staff, and the facility's ability to create a family-like atmosphere. Many reviewers expressed gratitude for the staff's dedication, especially during challenging times such as the COVID-19 pandemic. The facility is praised for its unique design, personal touches, and the staff's professionalism and thoughtfulness.

Residents are known by name, and the care is described as very personal due to the limited number of residents. The staff's ability to retain employees speaks to a well-run facility, and the management team, including the Health & Wellness Director and other staff members, are specifically commended for their efforts in providing quality care and support.

Brookdale Tempe is also appreciated for its clean environment, engaging activities, and the quality of food service. Family members noted the facility's efforts to involve families through events like family dinner nights, which provide support and a sense of community. The architectural appeal and well-maintained garden patios add to the facility's charm.

However, one review mentioned a negative experience regarding pricing, describing it as a "bait and switch" tactic, with a significant difference between the initial quoted price and the final cost. This was an isolated complaint among otherwise overwhelmingly positive feedback.

Overall, Brookdale Tempe is highly recommended by many reviewers for its compassionate care, welcoming atmosphere, and the staff's dedication to residents' well-being. The facility stands out for its approach to memory care, creating a supportive and loving environment for residents and their families.