Brookdale Stonebridge Ranch

Brookdale Stonebridge Ranch has received numerous positive reviews highlighting the exceptional care and attention provided by its staff. Many reviewers have praised the facility for its attentive and caring staff, with specific mentions of the front desk concierge, Sara, for her outstanding assistance and warm welcome. The health and wellness director, Michelle, and the maintenance staff, including Juan, have also been commended for their dedication to the residents' well-being and comfort.

Family members of residents have expressed their satisfaction with the spacious apartments and the variety of activities and events organized by the staff, such as Kim's efforts in entertainment and special events. The community is described as loving and supportive, treating residents like family, which has been comforting for both the residents and their families.

During challenging times, such as the pandemic, Brookdale Stonebridge Ranch has been praised for its safety measures and the compassionate care provided to residents, making them feel secure and loved. The management and staff have been described as warm, welcoming, and professional, making transitions smoother for new residents and providing peace of mind to their families.

However, there has been a negative review mentioning unprofessionalism, lack of care, and management issues, highlighting concerns about staff behavior and organizational practices. Another review pointed out a lack of communication and professionalism during the hiring process, suggesting room for improvement in how potential employees are treated.

Overall, the majority of reviews are highly positive, with families and residents appreciating the caring environment, the quality of care, and the sense of community at Brookdale Stonebridge Ranch. The facility is recommended for those seeking a supportive and loving assisted living community.