Brookdale South Bay

Positive Reviews:

• Many reviewers highlight the excellent staff, grounds, and both interior and exterior conditions of Brookdale Senior Living facilities.
• Residents and their families appreciate the attentive and experienced staff, noting that it feels like being on a cruise with on-site cooked meals.
• Brookdale is praised for its welcoming atmosphere, quick response to questions or concerns, and the variety of activities that encourage social interaction among residents.
• Employees, including a CDL driver, commend the company for its caring environment and rewarding work experience.
• Visitors and family members note the cleanliness, friendliness, and the positive experiences of their loved ones living in Brookdale.
• Several reviews mention the sense of community, the spacious and clean living units, and the plethora of activities available to residents.
• The staff's consistent care and personal attention to residents are frequently mentioned, with specific staff members being highlighted for their exceptional service.
• Brookdale's ability to make residents feel at home and safe, while still promoting independence and offering fun activities, is a common theme.

Negative Review:

• One review mentions hidden costs as a concern.

Overall Sentiment:

The majority of reviews for Brookdale Senior Living are overwhelmingly positive, with many families and residents expressing satisfaction with the care, environment, and community. The staff is frequently praised for their attentiveness and kindness. While there is a mention of hidden costs, it does not seem to detract significantly from the overall positive experiences shared by most reviewers.