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Brookdale Skyline
2365 Patriot Heights, Colorado Springs, CO 80904
For Pricing & Availability
(800) 780-8101To Reach a Resident
(719) 667-5360Estimated Pricing
Price Comparison
Brookdale Skyline Description
Brookdale Skyline is a very large 187 bed community that offers independent living, assisted living, memory care, nursing care and skilled nursing and is about 2.6 miles outside Colorado Springs, Colorado and is part of the Brookdale Senior Living network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.5 out of 10 making it the 51st highest rated community in the city out of 77 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Colorado Springs
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Colorado Springs
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Colorado Springs
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Brookdale Senior Living facilities present a mixed picture, with some residents and their families expressing satisfaction and others voicing significant concerns.
- Several reviews highlight positive experiences, noting friendly, caring, and competent staff, enjoyable activities, and a safe, attractive environment. Specific staff members are praised for their exceptional care and positive attitude.
- On the other hand, numerous reviews criticize the facilities for various reasons, including poor management, lack of communication, substandard care, and high costs. Concerns about cleanliness, maintenance, and the quality of food were also mentioned.
- Some reviews express dissatisfaction with the dining services, mentioning issues such as cold food, slow service, and a need for better training for the servers.
- There are complaints about the lack of attention to residents' health issues, with one review detailing a situation where a resident was rushed to the ER due to unaddressed symptoms.
- Concerns about billing and financial management were raised, including being charged for services not rendered or after a resident's passing.
- A few reviews from employees or former employees describe working conditions, with some praising the community and management, while others criticize the staffing levels and management practices.
- One review questions the lack of diversity among residents and another criticizes the behavior of a driver associated with the facility.
Overall, while there are instances of positive feedback about the care and environment at Brookdale facilities, there are also significant concerns that potential residents and their families may want to consider.
Reviews
My husband was in Brookdale's memory care unit. 1. He was initially not entered into the computer system correctly which resulted in him missing medications for days and not having a shower for over a week after admission. They also lost an entire month’s supply of a heart medicine that we gave to the director on admission. 2. I brought him three pairs of spare eye glasses and showed them to the health and wellness director on admission. A month later, on a visit, I was told that he had lost a nose pad on his glasses. When I examined him, he was missing the nose pad and the metal prong to which the pad attaches had eroded into his nose, which was scabbed, and had surrounding redness. No one had given him one of his three pairs of spare glasses, no one had notified me, no one had even covered the prong with a piece of tape. They did notice that pad was missing but did nothing to fix the situation This was typical of the care. 3. While the clients were being fed in their rooms due to Covid, there was concern because he was not eating. My daughter (living out of state) agreed to zoom while he was eating. She watched an aide bring in a closed box of food and plop it on his table. He didn’t know to open it. The aide came back and said she didn’t have time to open the box. Due to his Alzheimer’s my daughter couldn’t communicate to him to open it. It took over an hour to get someone from the floor to come down and open the box so that he could have his meal… 4. There were numerous medication errors, some of which could have been lethal if he were a small person 5. No one knew who was responsible for trimming Alzheimer’s patient’s nails. Confirmed at 1/18/21 meeting with Brookdale CEO, head of assisted living, head of Health and Wellness, and head of Brookdale at home ( I mentioned that my husband’s fingernails were long and dirty) 6. We chose Brookdale because he could take his little dog and he could be taken swimming. Prior to admission, we agreed to pay a lot extra to their Brookdale at home service for the dog’s care and to have my husband taken to the swimming pool. Once he was admitted, we found out that the Brookdale at home service did not have enough staff and he was never taken swimming and after a month we had to bring the dog home due to neglect (not given water/food, taken out as agreed). 6. Billing was a disaster. His bills were initially sent to HIM on the Alzheimer’s unit and then I received an angry call because his bills weren’t paid. The Brookdale sales person and then the head of Brookdale at Home on admission initially quoted $29/ hour for Brookdale at home services (for dog care, for taking him swimming etc) then over 3 months later I am told it is $40 per hour if under an hour, but looking back at a previous month’s bill I was charged $44 per hour regardless whether over or under one hour of service. Billing time frequently did not reflect actual worked hours as listed on the itemized bill. One example; a staff worked form 11:30-12:30 (1 hour) but I was billed 5 hours. 7. Several months prior to moving into Brookdale, I discussed the plan for behavioral problems as behavioral issues are common with Alzheimer’s patients (my husband had no behavioral issues before moving). I was assured care could be managed and that if he developed Behavioral issues, the process would be that he would be transported to the hospital where medication could be stabilized and then he could be returned to facility. He did develop behavioral issues and they would not transfer him to a psychiatric hospital but instead threw him out of the facility and we had to scramble to get him placed elsewhere… I would not recommend this facility for dementia care.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 26, 2003
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 57
Total current residents: 50
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 1
Number of fines: 6
Total cost of fines: $48699
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-07-06 | 2022-08-03 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2022-07-06 | 2022-10-06 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
2022-07-06 | 2022-07-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-07-06 | 2022-07-25 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2022-07-06 | 2022-07-25 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2022-07-06 | 2022-11-24 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2022-07-06 | 2022-07-25 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2022-07-06 | 2022-07-25 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2022-07-06 | 2022-07-25 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2022-07-06 | 2022-07-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2022-07-06 | 2022-07-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2022-06-22 | 2022-07-22 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
2021-04-23 | 2021-05-17 | E | Construction Deficiencies | Use approved construction type or materials. |
2021-04-23 | 2021-05-17 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2021-04-23 | 2021-05-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2021-04-23 | 2021-05-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2021-04-23 | 2021-05-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
2019-05-17 | 2019-06-26 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2019-05-17 | 2019-06-26 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
2019-05-17 | 2019-07-03 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2019-05-17 | 2019-07-03 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-05-17 | 2019-06-26 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2019-05-17 | 2019-06-26 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2019-05-17 | 2019-07-03 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2019-05-17 | 2019-06-26 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2019-05-17 | 2019-06-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2019-05-17 | 2019-06-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-05-17 | 2019-06-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-05-25 | 2023-05-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-06-22 | 2022-07-22 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-06-22 | 2022-07-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-06-22 | 2022-07-22 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2021-03-25 | 2021-04-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2021-03-25 | 2021-04-16 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-04-18 | 2019-05-17 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2019-04-18 | 2019-05-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2019-04-18 | 2019-05-26 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
Fine Date | Fine Amount |
---|---|
2020-11-09 | $650 |
2020-11-16 | $983 |
2021-03-25 | $7,345 |
2021-05-10 | $1,300 |
2021-08-16 | $1,625 |
2022-06-22 | $36,797 |
Denials
Denial Date | Payment Denial Days |
---|---|
2022-07-06 | 19 |
What is in the Neighborhood
- The closest city is Colorado Springs which is 2.6 miles away and has a population of 456,568 (small city).
- The average income is $82,370, which is very high compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 30
- Average Temperature: 50.6
- Day Breakdown: The area gets 96 days of rain, 47 days of snow and 220 days of sun
- Precipitation: 1.3 inches a year
- The median age is 34.8 years old, average compared to other cities.
- 10.8% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 7.74% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 4% Asian, 7% Black or African-American, 14% Hispanic or Latino, and 71% White.
- The crime rate is 7.17 per 100 people which is very high compared to other cities.
- Violent Crime: 1.21 incidents per 100 people
- Property Crime: 4.72 incidents per 100 people
- Drug-Related Crime: 0.32 incidents per 100 people
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 171.0, Moderate Days 103.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
1.7 miles awayKing Soopers
1.7 miles awayWalmart Supercenter
1.7 miles awayNatural Grocers
2.8 miles awayWalmart Neighborhood Market
4.5 miles awayNone Found
Bus Stations
S 8th St & W Cimarron St
1.5 miles awayS 8th St & W Costilla St
1.5 miles awayS 8th St & W Vermijo St
1.6 miles awayS 8th St & W Moreno Ave
1.6 miles awayS 8th St & Lower Gold Camp Rd
1.6 miles awayBanks
Pikes Peak National Bank
1.1 miles awayENT Credit Union
1.4 miles awayBank of the San Juans
1.7 miles awayNorthstar Bank
1.7 miles awayAventa Credit Union
2.3 miles awayHospitals
PFC Floyd K. Lindstrom Outpatient Clinic at Colorado Springs
3.2 miles awayPenrose Hospital
3.4 miles awayCedar Springs Hospital
3.4 miles awayMemorial Hospital Central
3.8 miles awayChildren's Hospital Colorado at Memorial Hospital
3.8 miles awayPharmacies
Genoa Helthcare
1.5 miles awayWalgreens
1.6 miles awayKing Soopers
1.7 miles awayWalmart Pharmacy
1.7 miles awayStrawberry Fields MMJ
1.8 miles awayDentists
21st Street Dental Group
0.8 miles awayWestside Family Dentistry PC
1.3 miles awayWest One Family Dental
1.5 miles awayPerfect Teeth
1.7 miles awayOne Stop Dental
2.1 miles awayParks
White Acres
0.6 miles awayBott Park
0.7 miles awayGold Hill Mesa
0.8 miles awayGold Camp Park
0.8 miles awayThe Secret Garden
0.9 miles awayPlaces of Worship
First Christian Church
2.5 miles awayFirst Church of Christ, Scientist
2.5 miles awayFirst United Methodist Church
2.6 miles awaySaint George's Anglican Church
2.6 miles awayRose of Sharon Temple
2.6 miles awayShopping
Midland Roundhouse
0.8 miles awayCitadel Mall
5.6 miles awayChapel Hills Mall
8.9 miles awayCulture
The Michael Garman Museum & Gallery
1.2 miles awayThe Loft music venue
1.2 miles awayChampion's Plaza Amphitheatre
2.1 miles awayPikes Peak Center
2.3 miles awayGallery 44
2.4 miles awayRestaurants
Colonel Mustard's Sandwich Emporium
0.5 miles awayPub Dog
0.7 miles awayHouse of Saigon
0.7 miles awayCarlo's Bistro
0.8 miles awayGarden of the Gods Gourmet
1.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CO. It is a very large-sized community with 187 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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