Brookdale Sioux City

Positive Reviews:

• Residents and visitors find the community very homey, with large Independent and Residential Care apartments and an appreciated underground garage.
• Many reviews highlight the friendly and helpful staff, great food, and a wide range of activities including exercise, crafts, games, and outings. Pets are welcome, adding to the community's appeal.
• The inclusion of automatic doors, in-apartment laundry facilities, and warm underground parking are noted as convenient features that enhance the living experience.
• Residents appreciate the variety of choices for activities, the quality of the drivers, and the overall atmosphere that feels like being on a cruise with homemade food praised as the best in the area.
• Staff members express satisfaction with their work environment, describing it as friendly, welcoming, well-organized, and challenging. The high performance workplace culture and pride in their work are emphasized.

Negative Reviews:

• One review mentions dissatisfaction with the food quality, suggesting a need for a new cook.
• A complaint about the hiring process indicates a potential applicant's frustration with not being hired.
• A critical review focuses on a lack of empathy and compassion from a staff member towards the elderly, particularly in handling a situation involving a resident's hospitalization and subsequent mobility issues.

Mixed Reviews:

• While most reviews praise the community for its amenities, staff, and activities, there are isolated complaints regarding specific aspects such as food quality and staff empathy.

Overall Impression:

The majority of reviews for this senior living community are overwhelmingly positive, highlighting its welcoming atmosphere, variety of amenities and activities, and the caring nature of its staff. However, there are a few areas noted for improvement, particularly in terms of food quality and some aspects of resident care.