Brookdale Roanoke

Brookdale Roanoke has received a variety of reviews from families and individuals who have experienced their services firsthand. Many reviewers have praised the admin staff, nurses, aides, and the facility itself, highlighting the wonderful care and concern for their loved ones. The staff's responsiveness, compassion, and professionalism have been consistently noted, making Brookdale Roanoke a recommended choice for care.

Several reviews have shared personal stories of satisfaction with the care provided to their family members, particularly noting the facility's ability to handle the needs of residents with dementia and the personalized attention given due to its smaller size. The staff, including specific mentions of their dedication and kindness, has made significant positive impacts on residents and their families, creating a sense of community and belonging.

However, not all feedback has been positive. Some reviews have expressed concerns over the admission process, incidents of falls, and the level of personal care provided. One review mentioned a negative experience related to the care received, suggesting that while the facility has many strengths, there are areas that could benefit from improvement.

Despite the mixed reviews, many families have found peace of mind and satisfaction in the care their loved ones have received at Brookdale Roanoke. The facility's efforts to create a home-like environment, coupled with the staff's training in memory care treatment, have been appreciated by many. The sense of family and community, along with the dedication of the staff, stands out in the feedback provided.