Brookdale Redwood City

Positive Experiences:

• Brookdale Redwood City is praised for its willingness to accommodate residents with specific health conditions, such as seizure disorders, and work out personalized care programs.
• Residents feel safe, enjoy a variety of activities, and appreciate the sense of community and friendship.
• The staff is highlighted for genuinely caring for the residents, knowing each individually, and ensuring their safety, especially noted during the COVID pandemic.
• Special efforts to make holidays feel special and maintain a high level of communication and safety protocols are well-received.
• Despite not being the most updated in terms of living space, the high degree of concern and care from the staff is highly valued.
• The community's efforts to keep COVID at bay and provide a peaceful and healthy retirement environment are appreciated.
• Facilities such as the swimming pool, gym, and garden are enjoyed by the residents.

Negative Experiences:

• Some residents find Brookdale not to be vegetarian-friendly and have issues with the lack of kitchen amenities in rooms.
• Concerns about significant annual rent increases and the need for building maintenance improvements.
• One review mentions encountering mold in a room during a tour and water damage in another.
• Financial stability of the company is questioned, with concerns about high staff turnover affecting the quality of living.

Mixed Experiences:

• While some reviews highlight the excellent care and community spirit, others express desires for improvements in dining services, food quality, social services, transportation, and safety features.