Brookdale Preston

Juniper Village and its staff have received a multitude of positive reviews, highlighting the compassionate care, clean facilities, and engaging activities provided for residents. Many reviewers have praised the dedicated and caring staff, the comfortable and homey environment, and the quality of meals served. Residents and their families have noted significant improvements in the well-being and happiness of those living at Juniper Village, with many expressing gratitude for the attentive and personalized care received.

However, not all feedback is positive. There are concerns raised about the handling of move-in procedures and medication management, with one reviewer reporting a lack of oversight that led to their mother going without medication for an extended period. Another review criticizes the facility for allegedly trying to conceal incidents involving residents.

Despite these criticisms, the overwhelming majority of reviews are favorable, with many recommending Juniper Village for its exceptional staff, clean and engaging environment, and the overall quality of care provided. The community is described as a hidden gem, offering a great staff-to-resident ratio and a variety of activities that cater to the interests and needs of its residents. The leadership team, including the executive director and wellness director, are commended for their welcoming, knowledgeable, and caring approach.

Overall, Juniper Village appears to be a highly regarded senior living community, with many reviewers expressing satisfaction with the care their loved ones receive and recommending it to others seeking assisted living or memory care services.