Brookdale Oakbridge

Positive Reviews:

• Staff praised for making transitions smooth and providing excellent care.
• Employees find the work environment familial and enjoyable.
• Some staff members, including night and dining staff, receive commendation for their service.
• Facility offers independence with necessary assistance, and some administrators are noted for doing the right thing.
• Entertainment opportunities are appreciated by visitors and residents.
• Security, activities, and food quality receive positive feedback.
• Staff, including specific mentions of helpfulness and care, are frequently praised.
• Management and staff are described as knowledgeable, warm, and accommodating.
• Facilities are highly rated, with recent renovations improving the environment.
• Active social calendar and community engagement are highlighted as positives.

Negative Reviews:

• Concerns about privacy violations and family disputes mishandled by staff.
• Issues with cleanliness, pest control, and maintenance of resident's rooms.
• Medication and oxygen management problems cited, alongside safety concerns.
• Staffing cuts and unresponsiveness to problem-solving attempts are criticized.
• Work environment described as unfavorable by a former employee, with complaints about management and food variety.

Mixed Reviews:

• Some residents and families experience excellent care and service, while others report significant issues with management, cleanliness, and safety.
• Facility renovations and staff changes have led to improvements, but some past experiences remain concerning.