Brookdale Northville

Brookdale Northville has received a mix of reviews from residents and their families. Many have praised the facility for its caring and attentive staff, particularly during the challenging times of the COVID-19 pandemic. The transition to assisted living has been described as smooth and comforting for new residents, with the staff going above and beyond to ensure a sense of belonging and security.

Activities and engagement are highlighted positively, with mentions of a wonderful Activity Director who keeps residents busy and engaged. The facility has been commended for its efforts to maintain a family-friendly atmosphere and for providing a safe and caring environment for its residents. The community members' well-being is reportedly a top priority, with Brookdale Northville offering a variety of activities and personal meal experiences.

However, some reviews have raised concerns about the facility's professionalism and management. Issues such as lost laundry, long wait times for meals, and complaints about the quality of meals have been mentioned. There are also concerns about the facility's ability to care for residents with more demanding physical needs, such as those requiring a two-person lift. Additionally, some reviews have criticized the facility for its handling of staff turnover and for not providing a satisfactory level of care.

Overall, while many reviews are positive, highlighting the caring staff and the quality of life provided to residents, there are notable concerns that potential residents and their families may want to consider. The mixed feedback suggests that experiences at Brookdale Northville can vary, and it may be beneficial for prospective residents and their families to visit and assess the facility firsthand.