Brookdale North Glendale

The health fair on October 23rd, 2020, was well-received, with effective COVID-19 precautions in place, though some attendees noted difficulty in locating the venue due to its blending into the neighborhood. Suggestions were made for more permanent signage.

Staff members, particularly Briana, have been praised for their exceptional care and dedication, going above and beyond to ensure residents feel loved and not alone, especially during challenging times.

However, there have been mixed reviews regarding the management and some staff. Concerns were raised about the new management's approach towards employees and the quality of care provided by some nurses, with allegations of neglect and unprofessional behavior leading to negative outcomes for residents.

Positive changes and exceptional care from the care staff and management team, including Tarah, the Business Office Manager, have been highlighted by family members of the residents. Their efforts in providing support and making residents feel at home are greatly appreciated.

Despite these positive aspects, there have been serious allegations of mistreatment and neglect, including physical abuse and medication mismanagement, which have raised concerns about the overall quality of care and safety of the residents.

The community atmosphere is generally described as upbeat and family-like, with staff and residents creating a welcoming environment. Activities are well-received, contributing to a positive living experience for many residents.