Brookdale North Euclid

The reviews for the senior living facility present a mixed picture, with many expressing satisfaction and a few raising concerns. Positive comments highlight the caring and wonderful staff, the cleanliness and pleasant smell of the facility, and the attention to residents' needs, including those with pets. The food is praised for being great and made from scratch, and the staff's responsiveness and professionalism are frequently mentioned. Residents and their families feel included and well informed, noting that the transition to the facility has been made easy and comfortable for their loved ones.

However, there are critical reviews as well, pointing out issues such as delayed response times when residents summon caregivers, long waits for meals, and maintenance problems including a broken elevator. Some reviews express dissatisfaction with the management and allege discrimination and rudeness towards patients and employees. Concerns about the quality of care and the physical condition of the facility are also mentioned.

Despite the criticisms, many reviews share stories of positive experiences, highlighting the facility's role in helping residents adjust to significant life changes, engage socially, and receive compassionate care. The staff's efforts to create a welcoming and supportive community are appreciated, with specific employees receiving thanks for their kindness and professionalism.

Overall, while there are areas for improvement, many families and residents have found the facility to be a place where their loved ones can thrive and receive the care and attention they need.