Brookdale Norman

Brookdale Senior Living in Norman has received a multitude of positive reviews from residents' families, highlighting the exceptional care, warmth, and dedication of its staff. Many reviewers have praised the facility for its caring and hardworking staff, from top management to maintenance, noting their attentiveness and genuine concern for residents' well-being.

Families have expressed gratitude for the respectful, dignified treatment of their loved ones, along with the provision of three delicious meals daily. The staff's ability to create a warm environment and provide superior care has been highly recommended by several reviewers.

Specific instances of care during challenging times, such as the COVID-19 pandemic, were highlighted, with Brookdale taking immediate steps to protect residents through vaccinations and safety measures. The facility's efforts to maintain a safe, positive atmosphere and keep residents engaged through creative activities and regular outings (when possible) were also commended.

Despite the overwhelmingly positive feedback, there were a few negative experiences shared. Concerns were raised about the handling of more challenging situations, with one reviewer feeling that the facility failed to provide necessary assistance when it was most needed. Another reviewer criticized the facility for a perceived decline in their loved one's health under its care.

However, the majority of reviews celebrate the facility's cleanliness, the quality of food, and the compassionate, professional staff. Many families have shared heartfelt stories of their loved ones being treated as part of the Brookdale family, with staff members going above and beyond to ensure comfort and happiness.

Overall, Brookdale Senior Living in Norman is highly recommended by many for its exceptional care, loving staff, and commitment to residents' well-being, making it a cherished home for many families' loved ones.