Brookdale Monroe

Positive Reviews:

• A recent staff addition has significantly improved the quality of life for residents, showing dedication and positive attitude, especially during the COVID-19 pandemic.
• Many reviewers praise the facility for its beauty, cleanliness, and the variety of activities available to keep residents engaged.
• The staff and caregivers are consistently described as wonderful, helpful, friendly, compassionate, and dedicated, creating a home-like environment.
• Family members appreciate the frequent updates and the ability to connect with their loved ones through photos, videos, and Facetime sessions.
• The dining experience is highly rated, with special mentions of the quality and variety of food, including a Father’s Day feast with filet mignon, lobster, and shrimp crab salad.
• Activities are fun and engaging, contributing to a lively and happy atmosphere for the residents.
• The recent renovations have been well-received, adding to the community's beauty and homey feel.
• Some reviewers have personal connections to the staff, noting their professionalism and the care they provide to residents.

Negative Review:

• One review mentions dissatisfaction with the food quality, response time from aides, and water pressure in showers, though the staff is noted as nice.

Overall Sentiment:

The majority of reviews for Brookdale Monroe are overwhelmingly positive, highlighting the exceptional care, engaging activities, quality dining, and the warm, welcoming environment created by dedicated staff. While there is a mention of some areas for improvement, the positive aspects significantly outweigh the negatives, making it a highly recommended facility for loved ones.