Brookdale Midwestern

Positive Reviews:

• Many reviewers highlight the professionalism, kindness, and caring nature of the staff, describing them as a second family.
• Several reviews commend the facility for its inviting atmosphere, great programs, and the sense of community it fosters among residents.
• Food quality is generally praised, with specific mention of efforts to accommodate individual preferences, though some suggest room for improvement in variety.
• Activities and events are described as outstanding, contributing to a vibrant living environment.
• Employees express a strong attachment to the residents, viewing them as family, and commend Brookdale as a great place to work.
• The safety measures, such as key pad entry, and the attention to creating a home-like atmosphere are appreciated.
• One reviewer specifically mentions the excellent care and compassion shown towards residents and their families, highlighting the quality of food as well.

Negative Review:

• One review strongly criticizes the facility for alleged mistreatment of residents, including yelling, seclusion, threats, and neglect, advising against choosing this facility.

General Sentiments:

• The majority of reviews are overwhelmingly positive, praising the staff's care, the facility's atmosphere, and the quality of life offered to residents.
• A single negative review stands in contrast, raising serious concerns about resident treatment.