Brookdale Memorial Oaks

Positive Reviews:

• Residents and visitors find the staff at Brookdale Memorial Oaks to be caring, warm, and welcoming, with a special mention of the staff's passion for taking care of residents.
• The facility is praised for its cleanliness, organization, and the calm atmosphere it provides.
• There are numerous activities and entertainment options available for residents, including outside field trips and regular entertainment brought in each month.
• The food served is of good quality, with multiple choices available and accommodations made for special dietary needs.
• The nursing staff is noted for their good coordination with residents' medical needs, and the overall staff, including the Executive Director (ED) and Sales and Marketing Manager (SMM), are highlighted for their knowledge, compassion, and helpfulness during transitions to assisted living or memory care.

Negative Review:

• A former employee expressed dissatisfaction with management practices, including issues with taking FMLA leave and allegations of wrongful termination. Concerns were also raised about the level of care provided to residents and the facility's focus on profit over people.

General Feedback:

• The community is described as amazing, safe, and friendly, with a homey environment that is conducive to making new friends and enjoying life.
• Visitors appreciate being able to bring family members, including young children, to visit, enhancing the sense of community and family.
• Professionals involved in assisting residents with moving in and out commend the property for its maintenance and the friendliness of the staff.