Brookdale Melbourne

Positive Reviews:

• Brookdale Melbourne is highly praised for its bright, cheery, clean, and welcoming environment. Staff members are consistently pleasant to both visitors and residents.
• Several reviewers have expressed their gratitude for making special occasions like Thanksgiving memorable for their loved ones.
• One reviewer highlighted the great family environment and wished for more supervision during the evening shift.
• The facility's physical attributes, such as meal servings, apartment sizes, and recreational activities, have been commended, along with the staff's personal interactions, which instill confidence and hopefulness for residents' quality of life.
• Brookdale Melbourne's management team and staff are praised for treating residents with dignity, compassion, and respect, and for maintaining a clean and safe environment with competitive rates and spacious rooms.

Negative Review:

• One reviewer expressed disappointment with the facility under new management, citing missing personal items, room odor issues, and concerns about resident care and communication.

Overall Sentiment:

The majority of reviews for Brookdale Melbourne are overwhelmingly positive, with many families and residents expressing satisfaction with the care, environment, and staff. There is a single negative review expressing concerns about management and care standards. Prospective residents and their families are encouraged to visit and experience Brookdale Melbourne for themselves to make an informed decision.