Brookdale Medical Center Kingsley

Many reviews highlight the exceptional care and professional staff at Brookdale Kingsley, noting it as a superior choice for assisted living and specialized memory care. Residents are treated like family, and the level of care is consistently praised as excellent. The facility is described as clean, well-maintained, and offering a comfortable living environment with great customer service.

Several reviewers commend the friendly and caring nature of the staff, mentioning that the executive director and other staff members are deeply involved in patient care, ensuring a high standard of service. The food quality and variety of entertainment and activities available are also points of satisfaction among residents and their families.

However, there are concerns regarding management decisions, staff turnover, and the adequacy of staffing in the memory care unit. Some reviews express dissatisfaction with the management, particularly with decisions that allegedly compromised resident safety and staff morale. Concerns about the facility not being appropriately staffed for the memory care unit and the overall cleanliness were also mentioned.

Despite these criticisms, many families express gratitude for the compassionate care their loved ones receive, highlighting the positive impact of the staff's dedication on their family members' well-being. The community is described as beautiful, with a team that works well together, showcasing longevity among staff members which is rare in newer communities.

In summary, while there are areas for improvement, particularly in management and staffing, Brookdale Kingsley is highly recommended by many for its caring staff, quality of care, and the comfortable and engaging environment it provides for its residents.