Brookdale Longview

Residents and their families have shared a variety of experiences at Brookdale Longview, highlighting the community's welcoming atmosphere, attentive staff, and the sense of family among residents and employees. Many reviews praise the cleanliness and attractiveness of the facility, the responsiveness of the staff, and the smooth transition to assisted living for new residents. The community is described as a place where residents are treated with care and respect, making them feel at home and valued.

Several reviews come from employees who express their love for their job and the residents, emphasizing the strong bond and family-like environment at Brookdale Longview. The staff, including wellness directors, nurses, and resident care associates, are commended for their compassion, professionalism, and dedication to the well-being of the residents.

Family members of residents appreciate the peace of mind they receive knowing their loved ones are in a caring and supportive environment. They note the positive impact of the community on their family members, including increased happiness, safety, and social engagement. The community's events, such as the Valentine’s Day Family event, are highlighted as enjoyable and inclusive.

However, there are concerns raised regarding billing for unrendered services and issues with medication administration. One review calls for increased vigilance and accountability to ensure that residents receive the care and services they are promised and billed for.

Overall, Brookdale Longview is portrayed as a friendly and professional senior living center that fosters a sense of belonging and family among residents and staff, though it is advised for family members to stay informed and engaged with the care of their loved ones.