Brookdale Lisle

Many residents and their families have shared their experiences at Brookdale Lisle, offering a mix of positive and negative feedback. Positive comments frequently highlight the community's protective nature, ensuring resident safety and maintaining strong family connections through various means. The staff is often described as amazing, warm, and friendly, making residents feel like part of a family. The facility is noted for its cleanliness, a wide range of activities including a pool, and the effort to provide safe social interactions and medical care even during challenging times like the pandemic.

Several reviews praise the caring and diligent nurses and staff, particularly for their responsiveness and the quality of rehabilitation and assisted living services. The community is described as resident-friendly, with many pleasant and caring fellow residents and staff. The variety of amenities, including a computer room, rotating library, pool, and ice cream shop, alongside a robust activities schedule, is appreciated.

However, there are notable concerns regarding management and staff professionalism in some reviews. Complaints include rude managers, issues with cleanliness such as fruit flies and dirty silverware, and concerns over food preparation practices. Some reviews express dissatisfaction with the value for money, citing disparities in meal provisions and unexpected charges. The management of daily meal tray service and staffing levels also drew criticism.

Despite these criticisms, many families recommend Brookdale Lisle for senior living, citing the welcoming community, excellent care, and the variety of activities and services that contribute to a fulfilling living experience for their loved ones.