Brookdale Lexington

Brookdale Assisted Living in Lexington has received a variety of reviews highlighting the quality of care, environment, and staff engagement. Many reviewers praise the facility for its cleanliness, the variety of activities available such as chair fit, bingo, and crafts, and the overall safety and happiness of their loved ones residing there. The food quality and the dedication of the staff have been repeatedly mentioned as positive aspects of the Brookdale experience.

Several family members have noted significant improvements in the well-being and social engagement of their relatives since moving to Brookdale. Descriptions of residents blossoming, becoming more social, and engaging happily with the community are common. The staff, particularly mentioned by name in several reviews, has been lauded for their dedication, professionalism, and compassionate care, making Brookdale feel like a true home for many residents.

However, not all feedback is positive. There are concerns regarding the care quality, with one review mentioning a lack of personal grooming care for a resident. Another review expressed dissatisfaction with the cleanliness and the state of the furniture, suggesting room for improvement in these areas.

On the employment side, individuals who have worked or are currently working at Brookdale have shared their positive experiences, highlighting the warm, inviting atmosphere, the supportive and welcoming staff, and the rewarding experience of working with the residents. Yet, there is a mention of workplace challenges, including bullying, which led to a regretful resignation.

Communication issues have been pointed out, with one reviewer experiencing difficulty in reaching the facility via phone. Despite these challenges, many reviews express gratitude towards the staff for their hard work and care, emphasizing the community aspect of Brookdale and the positive impact it has had on their family members.

In summary, while Brookdale Assisted Living in Lexington is highly regarded for its caring staff, engaging activities, and overall positive environment, there are areas highlighted for improvement, particularly in care quality and facility maintenance. The majority of reviews, however, reflect a strong community that significantly enhances the lives of its residents.