Brookdale Hawthorn Lakes

Brookdale HL and Hawthorn Lakes have received numerous positive reviews from residents and their families, highlighting the exceptional care and services provided. Residents and visitors have praised the personalized care, with staff members knowing each resident by name, and the variety of services offered, including timely maintenance, knowledgeable OT/PT/personalized living staff, and accommodating kitchen staff.

Many have expressed gratitude for the staff's dedication, especially during challenging times like the COVID-19 pandemic, noting their efforts to keep residents safe and healthy. The community's amenities, such as weekly cleaning services, meal delivery, exercise classes, a library, and social activities like knitting/crochet groups and Bingo, have been well-received, contributing to a vibrant living environment.

Brookdale's setting, overlooking a lake and surrounded by restaurants, shops, and a walking path, has been appreciated for promoting an active and engaging lifestyle. The community's commitment to creating a family-like atmosphere, where staff and residents form close bonds, has been highlighted as a key factor in its appeal.

Special events, like summer picnics and family cookouts, have been mentioned as enjoyable experiences, fostering a sense of community. The quality of care, the variety of activities, and the welcoming atmosphere have led many to recommend Brookdale Hawthorn Lakes as an excellent choice for senior living.

However, there was a concern raised about the behavior of a new activity director based on past experiences. This indicates the importance of ongoing monitoring and feedback to ensure the well-being of all residents and staff.

Overall, Brookdale Hawthorn Lakes is celebrated for its caring staff, comprehensive services, and warm community, making it a highly recommended senior living option.