Brookdale Harrisonburg

Brookdale Harrisonburg receives high praise for its caring and professional staff, clean and homey facilities, and the overall quality of care provided to residents. Many reviewers highlight the exceptional attention to detail, from welcome baskets to personalized care plans, and the strong sense of community that makes residents feel like family. The staff, including the Sales Manager, Maintenance Manager, Executive Director, Business Office Coordinator, and Health and Wellness Director, are frequently mentioned for their helpfulness, approachability, and dedication to the residents' well-being.

Several reviews emphasize the facility's ability to create a comfortable and safe environment, especially noted during the challenging times of the pandemic. The continuity of care and minimal staff turnover contribute to building strong, personal relationships between staff and residents. The facility's cleanliness, quality of food, and well-maintained common areas are also points of commendation.

However, there is a mention of concerns regarding inconsistency, staff turnover, and issues with dietary and food preparation in one review, suggesting areas for improvement. Another review strongly criticizes the facility for inadequate care and negative experiences as an employee, highlighting issues with resident care and workplace culture.

Despite these criticisms, the majority of feedback is overwhelmingly positive, with many families expressing gratitude for the peace of mind and comfort Brookdale Harrisonburg provides. The facility is described as an extension of the family, offering not just a place to live but a caring and supportive community. The leadership is praised for fostering a happy and positive atmosphere, and the facility itself is noted for its recent renovations and good food.

In summary, Brookdale Harrisonburg is highly recommended by many reviewers for its exceptional care, strong community feel, and dedicated staff, making it a valued home for their loved ones.