Brookdale Garden Grove

The reviews for the senior living facilities present a mixed picture, highlighting both positive and negative experiences. Many residents and their families appreciate the welcoming atmosphere, with staff members like the former activities director and the chef receiving praise for making residents feel at home. The variety of activities, including bingo and card games, and the sense of community among residents are highlighted as positive aspects.

Some reviews express satisfaction with the location, the efforts of the staff to provide help, and the affordability compared to other options in the area. The care team at Brookdale is specifically mentioned for their amazing support, making residents feel welcome and safe.

However, there are significant concerns raised about safety, neglect, and unprofessional management in some reviews. Complaints include a lack of cleanliness, insufficient supplies, and poor management, with specific directors being called out for their unprofessional behavior. The quality of food and the need for more activities and better room maintenance are also mentioned as areas needing improvement.

Despite these issues, some families have had long-term positive experiences, appreciating the friendly staff and the opportunity for residents to contribute to meal planning. The involvement and volunteer opportunities are seen as beneficial for the community.

Overall, while there are many positive aspects to the facilities, including caring staff and a welcoming environment, there are also serious concerns about management, cleanliness, and resident safety that potential residents and their families should consider.