Brookdale Fort Collins (Memory Care)

Positive Reviews:

• Residents show significant improvement and happiness after moving to Brookdale Ft Collins AL, with engagement in community activities and good relationships with staff and other residents.
• Visitors and family members praise the community for its welcoming atmosphere, cleanliness, and the quality of care provided to their loved ones.
• The staff, including specific mentions of Tony, Sara, Greg, Rebecca, and Tauren, are commended for their helpfulness and dedication.
• Special events like the Renaissance Festival dinner are highlighted for their quality and the effort put in by the administrators.
• The community is described as active, with plenty of opportunities for socialization, exercise, choir participation, and special outings.

Negative Reviews:

• Some reviews criticize the facility for dishonest billing practices, unethical behavior, and high prices for services, particularly concerning the use of their pharmacy, Omnicare.
• Concerns are raised about high staff turnover, staff shortages, and the resulting impact on response times for assistance and meal service.
• There are allegations of the facility being unethical and not treating residents and staff with respect.

Mixed Reviews:

• While many reviews praise the care and environment at Brookdale Ft Collins, concerns about corporate policies and the impact of staff issues on resident care are noted.
• The community is generally well-regarded for its facilities and staff, but some reviews urge caution regarding billing and the treatment of residents.