Brookdale Eden Prairie

Positive Reviews:

• Brookdale Eden Prairie is praised for its caring and compassionate staff, with a strong management team and a welcoming environment. The community offers a great calendar of activities for socialization.
• Volunteers and visitors note the facility as wonderful, clean, and joyful, highlighting the kind and caring staff, and a homey atmosphere. Residents seem happy and comfortable.
• Clare Bridge is commended for its beautiful, clean, and stimulating environment for Alzheimer's and Dementia residents, with well-trained and compassionate staff.
• Family members visiting their relatives report them to be happy and well-cared-for, enjoying the staff, food, and activities like exercise and bingo.

Negative Reviews:

• Some reviews express dissatisfaction with the level of care post-admission, noting a discrepancy in the initial impression versus the actual experience, including issues with staff turnover and care quality.
• Concerns are raised about the facility's cleanliness and smell, leadership turnover, and the adequacy of care, including dietary and equipment mismanagement.
• One detailed account describes a negative experience with the facility's handling of a resident with dementia, including security concerns, lack of communication, and perceived retaliation after a family incident.

Mixed Reviews:

• While some reviews highlight the cleanliness and friendliness of the staff, others advise doing thorough research before making a decision.