Brookdale Des Plaines

Residents and their families have shared overwhelmingly positive experiences at Brookdale Des Plaines, highlighting the community's vibrant atmosphere, attentive and caring staff, and the wide range of activities and services available. Many have noted the ease of making new friends, the convenience of having help with cleaning and cooking, and the pleasure of living in pleasant and airy apartments.

Brookdale Des Plaines is praised for its responsive and professional staff across all departments, from sales to engineering to customer service, ensuring residents' needs are met promptly and efficiently. The community is recognized for its efforts to keep residents active and engaged through a myriad of activities, contributing to a fulfilling living experience.

Families have expressed gratitude for the compassionate care their loved ones receive, highlighting the staff's dedication to treating residents with respect, compassion, and levity. The community's ability to adapt to the challenging needs of residents, including those requiring assisted living, has been particularly appreciated.

Despite the challenges posed by the COVID-19 pandemic, Brookdale Des Plaines has been commended for its effective measures to keep residents safe and healthy, while still providing engaging activities and emotional support. The staff's attentiveness to both the physical and emotional needs of residents has been a source of comfort to families.

However, one review did express concerns about the facility's need for upgrades and the attentiveness of the dining staff. Despite these criticisms, the overall sentiment remains highly positive, with many families recommending Brookdale Des Plaines for its quality of care, welcoming community, and the positive impact it has had on their loved ones' lives.

In summary, Brookdale Des Plaines stands out for its caring and professional staff, engaging activities, and the strong sense of community it fosters among residents. While there is room for improvement in certain areas, the overwhelming majority of feedback is positive, reflecting the community's commitment to providing a supportive and enriching environment for seniors.