Brookdale Creve Coeur

Brookdale Creve Coeur has received a mix of reviews from residents, their families, and staff. Many have praised the facility for its kind and friendly staff, excellent condition of apartments, and the variety of in-house amenities. The community is described as a luxury independent-living senior community with various suite configurations, including private balconies overlooking a lake and wooded grounds. Small dogs are allowed, and the rates are considered midrange.

Several reviews highlight the positive experiences of family members whose loved ones reside at Brookdale, noting the respectful and family-like treatment from the administration and staff. The facility is commended for its beautiful and well-maintained environment, variety of activities, and the personalized living service that supports a comfortable lifestyle. The transportation program and dining experience, led by an executive chef, are also mentioned favorably.

However, there are critical reviews concerning the work environment, with some describing it as terrible, lacking loyalty towards staff, and having issues with management. Concerns about teamwork, communication, and a high school-like atmosphere among the staff were also mentioned. Additionally, a serious complaint about bed bugs not being appropriately handled was raised.

Despite the criticisms, many reviews from staff express pride in working at Brookdale Creve Coeur, citing the rewarding pleasure of helping residents and the great atmosphere. The facility is described as beautiful, clean, and polite, with a friendly and attentive staff. New residents and visitors have noted the warm welcome and helpfulness of the staff, even when arriving under less than ideal circumstances.

Overall, while Brookdale Creve Coeur has faced some challenges, the majority of reviews from residents and their families reflect a positive and caring environment, making it a recommended option for senior living.