Brookdale Conway

The Brookdale Senior Living facility has received mixed reviews from visitors and family members of the residents. Some highlight the great value and positive experiences their loved ones have had, mentioning the cleanliness of the facility, the quality of the food, and the attentiveness of the staff. Particularly, the story of a resident who enjoys his meals with fellow World War II veterans and participates in activities like exercises and movie time showcases the community aspect of Brookdale.

However, there are concerns regarding the care for residents with specific needs, such as those with dementia. One review pointed out the lack of experienced aides for dementia care, especially during weekends and nights, and a high staff turnover rate. Issues with ensuring dietary restrictions are followed and assistance with daily routines like teeth brushing were also mentioned. This has led to some families reconsidering their choice of Brookdale for their loved ones.

Despite these concerns, others have praised the facility for its cleanliness, the helpfulness and friendliness of the staff, and the overall living experience. The variety of room options, from larger spaces to more compact efficiency rooms, caters to different needs and preferences of the residents.

In summary, while Brookdale Senior Living offers a range of amenities and services that many find satisfactory, there are areas, particularly in specialized care, that may require improvement to meet the needs of all residents.