Brookdale Clinton

Brookdale has received a mix of reviews from residents and their families, highlighting both the strengths and areas for improvement within the facility. Many have praised Brookdale for its caring and attentive staff, welcoming atmosphere, and the quality of care provided to residents, especially those with dementia. The community is described as clean, well-maintained, and offering a variety of activities and amenities that contribute to a positive living experience.

However, some concerns have been raised regarding security measures, with reports of the facility being accessible without proper monitoring during certain hours. Additionally, there have been instances of residents not receiving the expected level of assistance, including help with medication, bathing, and emergency situations. Complaints about cleanliness and maintenance issues in some apartments were also mentioned.

Despite these concerns, many families have expressed gratitude for the compassionate care their loved ones received, particularly in the memory care unit. The staff's dedication to creating a cheerful and engaging environment has been highlighted as a key factor in the positive experiences of many residents. Brookdale's efforts to celebrate veterans and maintain a close collaborative partnership with families have also been appreciated.

Overall, while there are areas that require attention, the majority of feedback points to a caring community that strives to provide a supportive and enjoyable living environment for its residents.