Brookdale Chubbuck

Summary of Reviews:

• There were significant concerns about the quality of care, including medication management issues, lack of prompt medical attention, and poor hygiene conditions.
• One review detailed a distressing experience where a resident suffered due to apparent neglect, highlighting a lack of timely checks and medical intervention.
• Another review expressed dissatisfaction with the facility's handling of billing, particularly in relation to Medicaid charges during periods when the resident was not in the facility.
• Conversely, some reviews praised the staff and the community at Brookdale Chubbuck, highlighting the quality of meals, the kindness of the nursing and medical staff, and the overall care provided to residents.
• There were mixed feelings about working at the facility, with one review describing it as a great place to work with wonderful residents, while another criticized the management and care standards, leading to their resignation.
• A review mentioned frustration with the hiring process, noting a lack of communication and organization.
• Concerns were raised about the quality of amenities and services, such as the use of disposable dining ware and the adequacy of food portions.

Overall, the reviews present a mixed picture of the facility, with some expressing gratitude for the care received by their loved ones, while others raise serious concerns about the quality of care and management practices.