Brookdale Chandler Regional

Summary of Reviews for Brookdale Chandler Regional:

• Some reviewers express dissatisfaction with the management and staff responsiveness, suggesting potential room for improvement in tenant communication and care.
• Many reviews highlight significant improvements under the leadership of the current director, praising the skilled and professional staff for creating a safe, loving, and caring environment.
• Brookdale Chandler Regional is commended for its cleanliness, beautiful facility, and the compassionate treatment of residents by staff, who are described as friends by some residents.
• The community's response during challenging times, such as the COVID-19 pandemic, is highly praised for keeping residents safe and maintaining good spirits.
• Employees and former employees describe Brookdale as a great place to work, with a fun atmosphere and a strong sense of camaraderie among staff.
• Several reviews recommend Brookdale Chandler Regional for its location, quality of care, clean and renovated facility, and the executive team's responsiveness to problems or concerns.
• Concerns are raised about the facility's past management and staff burnout, suggesting a period of difficulty that may have impacted resident care.
• The community is described as amazing by some, with excellent staff who are very welcoming and genuinely care for the residents.
• Positive remarks are made about the dining experience, with special mention of the chef and the variety of activities available to residents.
• Some negative experiences are shared, including issues with staff responsiveness to call buttons and concerns about medication management for a resident.
• Overall, many reviewers express satisfaction with the care provided, the facility's atmosphere, and the quality of life offered to residents, recommending Brookdale Chandler Regional to others.