Brookdale Central Paradise Valley

Brookdale communities have received a variety of reviews from residents and their families, highlighting both positive experiences and areas for improvement. Many have praised the staff for their friendliness, helpfulness, and the caring environment they create for residents. Specific staff members have been mentioned for going above and beyond in assisting with transitions into the community, providing excellent customer service, and ensuring residents feel welcomed and cared for.

Residents and their families have noted the strong sense of community at Brookdale, mentioning the numerous activities available, including happy hours, music, dancing, and bingo, which help residents to feel engaged and part of a family. The food has received compliments for its quality, and the overall atmosphere is described as comfortable and accommodating.

However, there have been criticisms as well. Concerns were raised about the handling of medication, staff turnover, and the quality of food at times. One review mentioned the facility appearing a bit dated and another pointed out challenges with parking. There were also comments about the size of the community being overwhelming for individuals with Alzheimer's disease and observations about cleanliness and noise during construction.

Despite these mixed reviews, many express satisfaction with their decision to choose Brookdale for their loved ones, citing the warm and welcoming staff, the variety of activities, and the care taken to ensure residents feel at home. The community's response to feedback and its open-door policy for addressing concerns are also appreciated.