Brookdale Burr Ridge

Reviews of senior living facilities reveal a mixed bag of experiences, ranging from exceptional care and attention to significant concerns about staff turnover, cleanliness, and resident care.

• One facility was praised for going above and beyond to accommodate a resident's participation in a family wedding despite a recent illness, highlighting the caring nature of the staff.
• Another review expressed initial satisfaction with the care and environment at Brookdale Burr Ridge but noted a significant decline in quality due to high staff turnover, lack of cleanliness, and inconsistencies in food service.
• Concerns were raised about another facility where a resident was allegedly overmedicated, leading to a decline in health and eventual death, raising serious questions about the quality of care and medication management.
• Unprofessional behavior and lack of cleanliness were cited as major issues at a rehabilitation establishment, with a visitor feeling unwelcomed and noting poor management and training among staff.
• Conversely, Brookdale Burr Ridge received high praise for the excellent care provided to a 98-year-old resident, with staff members being attentive and ensuring the resident's active social engagement.
• One review harshly criticized the care at a facility, mentioning a loved one left unattended on the floor for hours and experiencing neglect, highlighting a severe lack of competent care and empathy from the staff.
• Positive feedback was given to a facility for its cleanliness, friendly staff, and quality food, indicating a satisfactory living environment for residents.
• Another facility was criticized for unfriendly staff, poor resident care, and a lack of effective communication, suggesting an overall decline in the quality of care and management.
• A detailed account of a negative experience at Dimensions highlighted concerns about certain staff members' competence and sensitivity, though it also mentioned a caring aide who provided excellent care.
• Dimensions Living Burr Ridge was recommended for its comprehensive care and respectful treatment of residents and their families, suggesting a supportive and kind environment.
• Several reviews highlighted positive experiences with the staff, care, and amenities at various facilities, noting improvements in residents' mobility, social engagement, and overall well-being.
• However, issues with front desk staff's attentiveness and honesty among management were also mentioned, indicating areas for improvement in customer service and transparency.

Overall, these reviews underscore the importance of thorough research and consideration when choosing a senior living facility, as experiences can vary widely in terms of quality of care, staff professionalism, and resident satisfaction.