Brookdale Brea

The reviews for Brookdale Brea present a mixed picture, with many highlighting the positive aspects of the community and a few expressing concerns.

• Several reviewers praise the friendliness and professionalism of the staff, noting their ability to go above and beyond in caring for the residents. The staff's problem-solving skills and attentiveness are frequently mentioned as reassuring for family members.
• Activities and amenities, including daily events, visiting doctors, and physical therapists, are appreciated, contributing to a vibrant community life.
• The quality of food and the cleanliness of the facility receive positive comments, with the environment described as warm, inviting, and well-maintained.
• Some reviews express gratitude for the exceptional care provided, especially in challenging times such as during a resident's final struggle with illness or in keeping COVID-19 at bay.
• However, there are critical reviews concerning management and cleanliness. Concerns about the facility not being cleaned regularly, poor management, and the treatment of staff are raised. These reviews call into question the administrative practices and the overall cleanliness of the facility.
• One review specifically criticizes the attitude of a staff member associated with Dining Services, describing them as rude and unprofessional.
• Despite the criticisms, many reviews express satisfaction with the community, noting the positive impact on their loved ones' well-being and the sense of safety and comfort Brookdale Brea provides.

In summary, while Brookdale Brea is commended for its caring staff, engaging activities, and supportive environment, there are notable concerns regarding management practices and facility cleanliness that potential residents and their families may want to consider.