Brookdale Asheville Walden Ridge

Summary of Reviews:

• Several reviews express significant dissatisfaction with the care and management at Brookdale facilities, citing instances of deception, poor cleanliness, substandard care, and neglect.
• Some reviewers report that their loved ones were left in unsanitary conditions, and there were complaints about the lack of professionalism and honesty from the staff.
• Conversely, there are positive reviews highlighting the excellent care and attention provided to residents. Families appreciate the safe environment, the compassionate and skilled staff, and the efforts made to keep residents engaged and comfortable.
• Particular praise is given to the staff at Brookdale Walden Ridge for their dedication, kindness, and the quality of care provided to residents, including those with special needs such as dementia.
• Some employees and family members commend Brookdale for its welcoming atmosphere, effective management, and the sense of community and support among the staff and residents.
• There are mixed feelings about the facility's condition and management practices, with some reviewers warning others to consider other options carefully.

Overall, the reviews of Brookdale senior living facilities present a mixed picture, with some expressing grave concerns about the quality of care and management, while others share heartfelt endorsements based on their positive experiences.