Brookdale Arvada

The reviews for the senior living facility highlight a mix of positive and negative experiences. Many reviewers praise the facility for its warm, home-like atmosphere, friendly and inviting staff, and the quality of care provided to residents. The activities director and other staff members are noted for their welcoming and friendly demeanor, making both residents and visitors feel at home. The facility is commended for its cleanliness, the variety of activities available to residents, and the personal attention and care provided.

However, some reviews express concerns about management and staffing issues. Criticisms include a perceived decline in the quality of care following management changes, with reports of insufficient staff to resident ratios and overworked staff. Concerns about the facility's hiring policies and the treatment of employees by certain members of the management team are also mentioned. Some reviewers describe the work environment as toxic and report negative interactions with specific staff members who are accused of being mean to both residents and other staff.

Despite these criticisms, many reviews express gratitude towards the staff for their hard work and dedication, particularly those in the activities and kitchen departments, as well as long-standing caregivers. The facility is also recognized for its efforts to create a family-like environment and for going above and beyond for residents. A healthcare administrator provides a detailed review, noting both positive aspects and areas for improvement, including concerns about the facility's operations and responsiveness of certain management staff.

Overall, while many reviews highlight the positive aspects of living and working at the facility, including the care and attention given to residents, there are significant concerns regarding management practices, staffing, and the treatment of employees.