Brookdale Arlington

Positive Reviews:

• Many reviewers appreciate the friendly and knowledgeable staff, highlighting their dedication, caring, and professionalism.
• Several reviews commend the quality of care provided to residents, with one reviewer specifically noting the exceptional care their father received.
• The facilities, including Brookdale Arlington Pecan Park and Vitality Living Arlington, receive praise for their cleanliness, good repair, and the variety of activities and services offered to residents.
• One reviewer is particularly impressed by the attentive and polite staff, the clean and well-maintained facility, and the decent food and restaurant-style service provided.
• Vitality Living Arlington is highlighted for its ideal location, excellent security, well-trained and kind caregivers, and healthy food options.
• Another review expresses gratitude for finding Vitality Living, describing it as a home filled with loving family and caring aids, and appreciating the open visitation policy.

Negative Reviews:

• One review criticizes the hiring and firing practices, suggesting that the staff is underpaid and overworked, which impacts their ability to attend to all residents adequately.
• A reviewer expresses dissatisfaction with the quality of services, care, food, and management at one of the facilities, regretting their decision to choose it for their mother.
• Another review simply states that their mother was treated terribly, without providing further details.

Mixed Reviews:

• While most reviews are positive, highlighting the care, staff, and facilities, there are concerns about staff treatment and the quality of services in some instances.
• Overall, the reviews suggest that while many families have had positive experiences, there are areas that could benefit from improvement.