Brookdale Ann Arbor

Positive Experiences:

• Staff at Brookdale have been described as consistently caring and attentive, addressing both significant and minor concerns effectively.
• Residents and their families have praised the welcoming and knowledgeable staff, highlighting the exceptional teamwork and communication.
• Several reviews commend the facility for making residents feel at home, with staff members going above expectations to ensure comfort and engagement in activities.
• The administration and nursing staff at Brookdale Ann Arbor have been noted for their helpfulness, care, and ability to create a vibrant and comfortable environment for residents.
• Former employees have expressed satisfaction with the workplace, citing good teamwork and a resident-first approach.

Negative Experiences:

• One individual reported a distressing experience of racial profiling during a job fair, feeling mistreated by the staff and the hiring process.
• Concerns have been raised about the care quality at Clare Bridge, including issues with cleanliness, weight loss during restricted visitation periods, and inadequate responses to medical emergencies.
• There have been reports of neglect, with a resident experiencing multiple falls and injuries without timely assistance or adequate care.
• A general dissatisfaction with the work and living environment at Brookdale has been mentioned, with no specific details provided.

Mixed Reviews:

While many reviews highlight the caring and professional staff, excellent resident care, and positive community atmosphere, there are serious concerns about racial profiling during the hiring process, neglect, and the quality of medical care. Prospective residents and employees may want to consider these mixed experiences when making decisions about Brookdale.