Brookdale Altamonte Springs

Residents and their families have shared a range of experiences at this senior living facility. Many highlight the comfort and safety measures, especially during the COVID-19 pandemic, praising the management for keeping them informed. The staff is frequently described as hardworking, compassionate, and attentive, contributing to a sense of community and family among residents.

While some reviews mention the facility's upscale appearance, clean environment, and the variety of activities available to keep residents engaged and active, others express concerns. There are mentions of occasional issues such as missing laundry items, but these are often outweighed by positive experiences with the staff and the care provided.

Several reviews from residents and their families note the quality of the food and the caring nature of the servers. The facility's amenities, including a beauty salon and traveling doctor, are appreciated for their convenience.

However, there are criticisms regarding staffing levels, with some suggesting that the facility is understaffed, leading to challenges in providing personalized care. Despite this, the dedication of the staff to the well-being of the residents is frequently mentioned, indicating a strong bond between staff and residents.

Overall, the reviews suggest a community that, despite some challenges, is committed to providing a caring and engaging environment for its residents. The facility's recent renovations and the variety of services offered are also highlighted as positive aspects.