Brookdale Alderwood

Many reviews highlight the warm, inviting atmosphere at Brookdale Alderwood, crediting the staff's professionalism, caring nature, and ability to build trusting relationships with residents. Families appreciate the compassionate care, cleanliness, and quality of food, noting the staff's expertise in managing dementia-related behaviors and providing a supportive environment.

However, there are concerns raised in some reviews regarding the care and safety of residents, including an incident of a resident being left outside in extreme heat, leading to health issues. Concerns about cleanliness, missing personal belongings, and the quality of activities and amenities offered were also mentioned.

Despite these concerns, many families express gratitude for the staff's attentiveness and the sense of community Brookdale Alderwood fosters. The facility's approach to individualized care and the efforts to make residents feel at home are frequently praised. The mention of a therapy dog, beautiful gardens, and a variety of activities contribute to the positive experiences shared by family members.

While some reviews suggest areas for improvement, particularly in communication and facility management, the overall sentiment reflects a high level of satisfaction with the care provided at Brookdale Alderwood. Families considering this facility for their loved ones are encouraged to visit and assess the environment for themselves.