Broadmoor Place

Positive Reviews:

• Many reviewers highlight the caring and attentive nature of the staff at Broadmoor Place, describing them as wonderful and having a heart for taking care of residents.
• Several reviews praise the executive director, Maggie, for her kindness, compassion, and effective management.
• Residents and their families appreciate the sense of community and family at Broadmoor Place, with many noting the facility's ability to make residents feel loved and part of a family.
• The facility is described as clean, safe, and beautifully remodeled, offering a comfortable and inviting environment for residents.
• Activities and social opportunities, such as Bingo, Dominoes, and exercise classes, are appreciated by residents, contributing to their enjoyment and quality of life.
• Some reviews specifically mention the quality of meals and the maintenance staff's helpfulness, including assistance with personal items and technology.

Negative Reviews:

• A few reviews express concerns about management, particularly regarding staff turnover, staff shortages, and communication issues with the executive director.
• There are mentions of inadequate staffing levels affecting resident care and safety, with one review citing a lack of adequate caregivers for the number of residents.
• Concerns about the facility's responsiveness to complaints and the prioritization of the bottom line over resident care are noted in one review.

Overall Sentiment:

The majority of reviews for Broadmoor Place are positive, with many families and residents expressing satisfaction with the care, community, and environment provided. While there are some concerns regarding management and staffing, the positive aspects, such as the caring staff, quality of life, and the facility's condition, are frequently highlighted.