Bristol House Memory Care

Reviews of Bristol House showcase a mix of experiences, with many highlighting the positive aspects of the community and care provided. Several reviewers commend the family-owned nature of the business, noting the genuine care and attention given to residents. The staff is frequently mentioned as great, attentive, and caring, with specific praise for their ability to address the needs of residents with high demands and dementia.

One review, however, describes the workplace as unprofessional with a lack of communication, advising against placing family members in their care. Despite this, many family members of residents express satisfaction with the level of care, the state-of-the-art facility, and the personal attention their loved ones receive. The community is described as clean, professional, and welcoming, with a focus on creating a comfortable environment for residents with dementia.

Several reviews highlight the personalized approach to care, such as purchasing a basketball hoop for a resident to enhance their quality of life. The executive director and staff are praised for their experience, compassion, and willingness to go above and beyond for both residents and their families. The facility's approach to memory care, emphasizing understanding and comfort, is particularly appreciated.

However, there are criticisms regarding the management and organization of the facility, with one reviewer detailing a negative employment experience and advising caution. Another review suggests a need for the owner to trust the hired staff more.

Overall, Bristol House is portrayed as a caring and attentive memory care facility with a strong emphasis on resident well-being and family involvement, despite some concerns about management practices.